At Falcon Crest Real Estates LLC (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
1. Information We Collect
We collect information that you voluntarily provide to us when expressing interest in our properties, services, or when contacting us directly. This includes:
Personal Identifiers: Name, email address (
admin@falconcrestrealestates.com), phone numbers (+971 52 721 4357,+971 55 977 8057), and WhatsApp contact information.Property Preferences: Information regarding your investment goals, budget, preferred locations (such as Dubai and the wider UAE), and interest in specific services (e.g., Off-plan Properties, Property Management).
Technical Data: IP address, browser type, usage details, and cookies collected automatically when navigating our platform.
2. How We Use Your Information
We utilize the collected data to deliver an investor-focused, premium experience and to fulfill our service commitments:
To provide data-driven investment consultancy, property management, and market updates.
To process transaction requests, manage secondary market sales, or facilitate rental agreements.
To communicate with you via email, phone, or WhatsApp regarding exclusive off-plan launches and off-market opportunities.
To maintain and optimize our website performance, ensuring a secure and reliable browsing environment.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your data only under the following strictly managed circumstances:
Authorized Developers & Partners: To secure early access, booking requests, or final property acquisitions with premier developers at your explicit request.
Service Providers: Trusted third-party entities performing essential operational tasks on our behalf (such as secure CRM systems or IT maintenance hosting).
Legal Compliance: When required by UAE federal regulations, Dubai Real Estate Regulatory Agency (RERA) compliance standards, or court orders.
4. Data Security
We implement robust technical and organizational security protocols to shield your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of online transmission or digital storage is 100% secure.
5. Your Rights & Choices
Depending on your location and governing data protection regulations, you may hold the right to:
Request access to the personal data we store about you.
Request corrections to inaccurate or outdated personal information.
Request the restriction or deletion of your personal data from our operational databases.
Opt out of receiving marketing communications or investment newsletters at any time by clicking “Unsubscribe” or contacting us directly.
6. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to our team:
Falcon Crest Real Estates LLC
Office Address: Office 808, The Bayswater by Omniyat, Business Bay, Dubai, UAE
Email: admin@falconcrestrealestates.com
Phone: +971 56 235 5560
WhatsApp: +971 56 235 5560
